Shipping policy
Shipping Policy
Thank you for shopping with Zerova. This Shipping Policy explains how orders are processed and delivered within India.
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays.
Once your order has been shipped, you will receive a confirmation message with tracking details.
Shipping Area
Zerova currently ships only within India. We do not offer international shipping at this time.
Delivery Time
Estimated delivery times depend on your location.
Typical delivery times:
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Metro Cities: 5–10 business days
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Tier 2 Cities: 5–10 business days
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Rural Areas: 5–10 business days
Please note that delivery times are estimates and may vary depending on courier services and local logistics conditions.
Shipping Charges
Shipping charges will be calculated at checkout based on your delivery location. Occasionally, Zerova may offer free shipping promotions.
Order Tracking
Once your order is shipped, customers will receive a tracking number via email or SMS. You can use this number to track your order.
Incorrect Address
Customers are responsible for providing accurate shipping information. Zerova will not be responsible for orders shipped to incorrect addresses provided by the customer.
Delays
Delivery delays may occur due to weather conditions, courier delays, or other unforeseen circumstances. Zerova is not responsible for delays caused by courier partners.
Damaged or Lost Packages
If your package arrives damaged or you have not received your order within the expected time frame, please contact us within 7 days so we can assist you.
Contact Us
If you have questions about shipping, please contact us:
Email: kasyap2656@gmail.com
Business Name: Zerova